General Terms and Conditions


GENERAL TERMS AND CONDITIONS

1. TERMS AND CONDITIONS
These are the General Terms and Conditions (GTaC) of Faerybeads located P. Potterlaan 8, (telnr. +31 30 8775070) Bilthoven, The Netherlands and registered with the Utrecht Chamber of Commerce under nr. 52182517, VAT number: NL106131023B01. These GTaC shall apply to all purchase and sales agreements entered into by Faerybeads and its customers through the Faerybeads websites (“the Websites”). By checking the “Accept” Box you agree to their contents and their applicability to the agreement you enter into with Faerybeads.

2. PURCHASES
You can place an order with Faerybeads by clicking on all desired items on the website, which will place them in your Shopping Cart. You may then inspect your Shopping Cart and make any changes necessary. Once you find the Shopping Cart corresponding with your wishes, you may click on the "Add to Shopping Cart" button, which will generate an electronic order form listing the desired items. Upon completion of the order form, including details of payment, you may click "Buy", after which you will be transferred to a secure environment to finalize the financial transaction. This will complete your order. Upon processing your order, Faerybeads will in principle send an e-mail acknowledging receipt. The sale and purchase agreement shall be completed upon sending said e-mail. Said agreement shall therefore be deemed to have been concluded in The Netherlands. Faerybeads reserves the right however, to refuse to process a transaction for any reason and/or to refuse service to anyone at any time in its sole discretion.
 
3. PRICES AND INFORMATION ON THE WEBSITE
The prices listed on the website www.faerybeads.com include VAT, but do not include shipping costs. The total price listed on the Order List and on the electronic order form does include shipping costs. Any and all customs or import duties and/or local taxes shall be for the account of the customer. They are not included in the price. Prices are subject to change at any time. Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by Faerybeads by e-mail. Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, Faerybeads does not guarantee its accuracy. Faerybeads shall not be bound to deliver any orders that were placed on the basis of incorrect information that was displayed on the website. Certain links on the website may give access to sites and sources of information that are exploited and maintained by third parties. Faerybeads does not control these sites and does not accept any liabilities regarding their content.
 
4. PAYMENT
Payment can be made by means of Bank Transfer, iDeal, Bancontact/Mister Cash, (such credit cards through) Paypal or alternative methods as are indicated on the electronic order form. By making use of a certain credit card(number) when paying through Paypal you confirm that the credit card that is being used is yours. The amount payable will be debited from your account when your order is accepted by Faerybeads. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment through Paypal to Faerybeads, we shall postpone delivery and contact you. In that case Faerybeads shall not be liable for any delay or non-delivery. Payment details will be processed by means of an SSL (secured socket layer) connection. Faerybeads shall not be liable for any misuse of this data by third parties.

5. DELIVERY
Delivery times on the website are indicative only. Faerybeads shall not be liable in any way if delivery takes place at a later date. Exceeding the term of delivery and/or exceeding the term of thirty days upon placement of the order, shall not automatically place Faerybeads in default. Any complaints regarding the state in which goods have been delivered must be made to Faerybeads no later than seven days upon receipt of the goods, by e-mail or telephone at the address/number listed in par. 1.

6. RIGHT OF WITHDRAWAL
You have the right to cancel your order within 14 days upon receipt of your order. You will receive the total amount, including the paid shipping cost, credited to the account from which the original payment was received. Only the shipping cost for the returning your order to Faerybeads are on your own account. If you make use of your right of withdrawal, the product will be returned to Faerybeads with all accessories and in their original condition and packaging within 28 days upon excercising your right of withdrawal. To exercise this right please fill in this form to notify us or simply contact us via info@faerybeads.com.

7. RETURNS & EXCHANGES
All goods bought at Faerybeads, with the exception of goods on sale, can be changed for an other item free of charge after cancellation within 14 days upon delivery. Said cancellation must take place by means of sending an email to info@faerybeads.com. preferably with your reason for return and your order number. Cancellation shall automatically bring about the dissolution of the sale and purchase agreement between Faerybeads and the customer and obliges the customer to return the goods to Faerybeads within 28 days of cancellation.

In order to exchange the product the product you return must be in new, unused, and unworn condition. New and unused means there are no marks on the item or any wear.

The return address is:
Faerybeads, P. Potterlaan 8, 3723 EZ Bilthoven, The Netherlands

8. PRIVACY
Faerybeads respects your privacy. The information you provide through the website will only be used to process your order and to inform you of Faerybeads and its products.

9. LIABILITY
Faerybeads’ liability towards the purchaser shall be limited to the amount of the purchase price. Faerybeads shall never be liable for any loss of profits or goodwill or any other consequential damages.

10. APPLICABLE LAW AND FORUM
The laws of The Netherlands shall apply. Any dispute relating to a purchase and sale agreement to which these GTaC apply shall exclusively be brought before the District Court of Utrecht, unless Faerybeads shall choose to bring this dispute before the competent court of the purchasers residence.

May 2014